At StyleUp Living, we take pride in the quality of our furniture and want you to be completely satisfied with your purchase. It's important to choose wisely, as a small store, we can't offer refunds for change of mind or mistakes. If you have any questions before finalizing your decision, feel free to ask!
Exchange
However, we understand that sometimes things don’t work out as planned. For returns within Australia, we’re happy to offer an exchange or store credit, provided your return meets the following requirements:
Please note that you will be responsible for covering the shipping costs associated with the return, and we do not accept returns on sale items. To initiate a return, simply email us at info@styleupliving.com.au within 7 days of receiving your order, providing your order number and any other relevant details.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refund
For receiving the faulty items, please contact us as soon as possible. We will be needing the photo of the faulty item. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@styleupliving.com.au